Hey guys, I was searching around on the internet all day trying to find a solution to my very annoying and frustrating problem dealing with Pro Tools 10 not recognizing my authorized plugins from Komplete 10. Anytime I would open Pro Tools, it would through up an error message that told me many of the Komplete Plugins I wanted to use were not authorized.
Jul 15, 2015 Have gone through the set-up three times now but I always get 'Error, missing ILok authorization for Pro Tools Express'. I can see the iLok using the license manager and it has the license on it. From the internet it seems that there is an issue with the Pace License Service but I can't get it running.
It then proceeded to ask me if I'd like to throw those plugins in the unused folder. As I mentioned, I spent all day searching for a solution to this issue on the internet and could not find ANYTHING, which is crazy to me. So, I wanted to write this forum post to explain how I fixed the issue so that hopefully some of you who are faced with the same message don't have to waist your precious creative inspiration on a stupid problem like this. For me it was really simple, the steps below are for users who are trying to get Pro Tools 10 to recognize the authorization for Komplete 10 plugins, however these steps may still work for other versions of Komplete and Pro Tools. Launch Pro Tools 10 2. When it's loading, look at the bottom right corner of the Pro Tools screen to see what version you're running. If it's anything below 10.3.9, follow the next steps (if you're already at 10.3.9, then I'm afraid I'm not sure how to help you, sorry!) 3.
Close Pro Tools 4. Go to this link and scroll to the bottom of the page: 5. At the bottom of the page you'll see two links (one for Mac and one for Windows) named 'Pro Tools 10.3.9 Installer, click the one that corresponds with your operating system to begin downloading and updating Pro Tools to version 10.3.9 6.
Once it's downloaded, install it. Once Pro Tools version 10.3.9 is done installing, you'll have to restart your computer. Once your computer has been restarted, open Pro Tools. In theory, this should fix your problem and now all your Komplete 10 plugins should be authorized! (it worked for me, hopefully it works for you).
Thank you for your solution Faintly! It worked for me! I am on PT10.2.0 (non-HD) Komplete 10 ultimate +S61 Mac Pro Processor 2,93 GHz Quad-Core Intel Xeon Software OS X 10.9.5 (13F34) I first had problems mounting the K10U hard disk. I had NTFS 3g (small soft to write on NTFS disk on the previous versions of OSX) still activated. I deactivate it and the HDD finally appear!
After installation, All the stand-alone applications worked fine but i had an authorizing issue on Protools. I've installed the latest version of protools and it solve the problem. Hope it will be helpful to other K10U users. Thank you for your solution Faintly!
It worked for me! I am on PT10.2.0 (non-HD) Komplete 10 ultimate +S61 Mac Pro Processor 2,93 GHz Quad-Core Intel Xeon Software OS X 10.9.5 (13F34) I first had problems mounting the K10U hard disk. I had NTFS 3g (small soft to write on NTFS disk on the previous versions of OSX) still activated. I deactivate it and the HDD finally appear! After installation, All the stand-alone applications worked fine but i had an authorizing issue on Protools. I've installed the latest version of protools and it solve the problem. Hope it will be helpful to other K10U users.
Hi All- I am having the same issue (authorization error upon boot of Pro Tools) and I was hoping someone would have some additional troubleshooting ideas. I am running PT HD 10.3.7. I really don't want to go back to 3.9 because it seemed very unstable and buggy on my system compared to 3.7.
I have Komplete 10 and am on Win 7 64 bit, with an i5 core, 8 gb ram, focusrite scarlett 6i6, and PT/Komplete running on an SSD with the sound libraries on a SATA HDD. I have installed all of the options for Komplete 10 (all plug in formats) and have upgraded everything and activated everything via the service center. I updated the ilok license manager for kicks. All of my NI products show up in the correct folders (programfiles common avid audio plugins and the programfiles86 version which I believe is the 64 bit. I just did a clean reinstall of PT 10 hoping that would help- still same error. The last thing I can think of doing is updating PT (would rather not) or reinstalling Komplete and hoping something magical happens. Is there a specific folder Avid likes to have my NI licensing sitting in?
Is there some competition between the 32 bit and 64 aax versions that's known to confuse PT? Sorry if these are silly questions, I think I know just enough to be dangerous. If bottom line is I need to update to 10.3.9, I suppose that's the next step, but the compatibility chart Avid has for aax plugins seemed to imply anything after 10.3.5 would support these aax plugins. Hi All- I am having the same issue (authorization error upon boot of Pro Tools) and I was hoping someone would have some additional troubleshooting ideas. I am running PT HD 10.3.7. I really don't want to go back to 3.9 because it seemed very unstable and buggy on my system compared to 3.7. I have Komplete 10 and am on Win 7 64 bit, with an i5 core, 8 gb ram, focusrite scarlett 6i6, and PT/Komplete running on an SSD with the sound libraries on a SATA HDD.
I have installed all of the options for Komplete 10 (all plug in formats) and have upgraded everything and activated everything via the service center. I updated the ilok license manager for kicks. All of my NI products show up in the correct folders (programfiles common avid audio plugins and the programfiles86 version which I believe is the 64 bit.
I just did a clean reinstall of PT 10 hoping that would help- still same error. The last thing I can think of doing is updating PT (would rather not) or reinstalling Komplete and hoping something magical happens. Is there a specific folder Avid likes to have my NI licensing sitting in?
Is there some competition between the 32 bit and 64 aax versions that's known to confuse PT? Sorry if these are silly questions, I think I know just enough to be dangerous. If bottom line is I need to update to 10.3.9, I suppose that's the next step, but the compatibility chart Avid has for aax plugins seemed to imply anything after 10.3.5 would support these aax plugins. Click to expand.Let the NI installer place the plugins where it wants to and it should put them in the right place on your system drive; the sample content can be installed anywheres. I'm a bit confused - when you say you have Komplete and PT running on an SSD - is that your system drive?
The ideal disk drive setup is is programs are always on the system drive, samples on a separate drive and PT to record to yet a third drive. Are you having an authorization error for PT or NI product? You do need the iLok2 for PT10 with the PT 10 license asset on it.
The iLok has to be plugged in at all times and make sure your USB ports are not going into power saving mode. Windows (whether it's on a laptop or desktop) has the USB ports set by default to power down upon inactivity and that's a no-no for PT. Also try updating to PT10.10.1 (the latest version). It's been pretty stable so far.
Jack- thanks so much for the response! My explanation was confusing- all applications and the OS are installed on my SSD (thus it's my system drive) and I didn't know if there were issues with putting the library on another drive. It seems that the issue was with Pro Tools 10.3.7 itself. I sheepishly hadn't realized they'd updated beyond 10.3.9, so I tried out an fresh install of 10.10.1.
All issues disappeared; Komplete aax plugins loaded at launch of PT and did not pop up with the authorization error. So far it seems to be running smoothly with only one crash (I was so excited to have my Komplete plugins loaded, I opened too many at once).
Should've tried that from the start! Thanks again! I have just installed the 10.3.9 update (from PT 10.3.7), after having some other issues unrelated to this. Once I updated to 10.3.9, I have a handful of Native Instruments AAX plugins that will not load; every time I start PT, a dialog box asking about moving this plugins (ONLY NI PLUGS) into the 'Unused Plugin Folder'.
I'm pretty sure the other version of each plugin is working fine.All plugins are authorized through Service Center and my iLok has most recent authorizations for other items on it (working fine). ONLY NI AAX Plugins are not loading. I could move them to Unused folder, then when I occasionally use PT 11 they would not be available. I have WAVs plugins I have not paid to update (I own old version of Platinum Package, v2), and thus usually do not use PT 11, only PT 10. Is there a solution for getting AAX's to work with 10.3.9?
(Post at top says, '(if you're already at 10.3.9, then I'm afraid I'm not sure how to help you, sorry!)'. Is this still the case?? LIST of PLUGINS and DIALOG BOX Pick attached. Yeah, I suppose I'm a bit lazy. Though, I have access to ALL VERSIONS, other than AAX.
In PRO TOOLS 10, (I believe I'm using standard version, RTAS),when this started, i already spent several hours reinstalling and upgrading Pro Tools and doing system maintenance, Honestly, I hate the idea of being pushed into moving up to OS X 10.9, Apple upgrades OS too often, leaving people with older gear forced to do this dance. Also, I wish NI sent out these plugin updates as a bundle, instead of individual components (both ways would be great).each update is an evenings work. Why not have the full package of Plugins from K10U updated with one bundle? Then it would be quicker to do roll back, rather than having to do each one individually. Click to expand.
Im having the same issue previously mentioned. Im trying to install Native 11 komplete. Installation was ok but after launching PT: 'Pro Tools could not load the following plug-ins either because no valid authorization could be found, the iLok key was not connected or the plug-in was damaged.'
So is the only solution to update PT to 10.3.9 version or will it ever work with current version 10.3.0? The problem is that im unable to update to 10.3.9 version due to current mac os version Sierra. 'Pro tools cannot be installed because the following error(s) were found on you system:- An incompatible version of the OS was found. Pro tools 10.3.9 requires mac os x version 10.7 or higher' Im confused, isn't Sierra higher than 10.7???
I really would not want to consider reverting os back to 10.7 Ilock seems to be working fine and the NI 11 komplete installation worked out fine. Im running Sierra 10.12.6 (mid 2012 mac pro) - 2 x 2,4 Ghz 6-core intel Xeon - 12Gb RAM with: PT HD 10.3.0- version Thank you, help would be really appreciated!
How to Solve Common Ilok Error Message You May Come Across Your personal computer is expected to have Ilok Error Message. These issues will exist even if you are using the computer for years now. Internet browsing is one of the common processes which attracts the occurrence of these errors. That only implies that your personal computer knows when it’s not in a good state, and it is a good thing for you. If the problem is not taken care as quickly as possible, tendency is it will worsen and you don’t want that. Coming up with the perfect remedy through understanding the nature of the problem is the good thing to do.
There can be a lot of diverse reasons why Ilok Error Message occur. Applications that are not compatible with the modules and faulty drivers are only two causes why these errors occur. Installing a new operating system is the major resort of some individuals as they dont like to bother themselves about dealing with the issue themselves. But the fact is, attempting to fix the problem alone is valuable.
Just in case you like to try fixing errors, try the following issues and find out if you could fix them with the tips below. BSoD This Ilok Error Message does not pick an operating system to attack, it can occur to all even in the most updated ones.
Simple computer processes such as ESC and Ctrl + Alt + Del will not help to eliminate this error. Though a lot of reasons may cause this error, the main problem is a recent change in the software or hardware state of the computer.
A simple fix for this is to restart the PC, unplug any devices connected to it and uninstall the latest software installed and rebooting it while the computer is on its Safe Mode. Virtual Memory Too Low There are programs which consume a lot of RAM space. If you concurrently make use of this along with other apps, it is likely to be informed about the low virtual memory problem.
This issue could be prevented if a bigger space of RAM is present in your personal computer. Having said that, if you only have limited RAM space, you might have to purchase additional RAM chips if you wish to continue using your personal computer smoothly. This problem actually has a quick alternative fix and it is through increasing your pagefile size.
First, go to Control Panel, then click on System. Click Advanced system settings at the top left of the window.
Go to the Advanced tab and settings. After that, increasing your PageFile is possible, even 2 times of your RAMs memory. DLL Files are Lost The primary cause of this Ilok Error Message is the missing file needed for the completion of a specific program. To fix the issue, try setting up the software again. On the other hand, if it is a system file, you can have a copy of it from the web. Just dont settle with untrusted websites.
Nevertheless, dont expect too much because not all copies from the internet can work a hundred percent. And since there are instances when it is a certain type of virus is the one causing the error, make sure you get a good anti-virus software. It is possible to save more money if you know how to troubleshoot such computer problems by yourself. Besides the advantage of not spending cash, it will also enhance your technical skills. It is now possible to fix those Ilok Error Message on your own the next time they pop up.